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Comments, Complaints and Suggestions

If you have a comment, complaint or suggestion, always contact a UNITED SA management official first. If you are not satisfied with the response you receive, please send your comments in writing to:

Supervisory Committee
UNITED SA Credit Union
5500 UTSA Boulevard
San Antonio, TX 78249

or e-mail credit.union@unitedsafcu.org*

Click on the link to contact our regulator, the National Credit Union Administration.


*Please do not include any sensitive information when contacting us via e-mail. E-mail is not a secure method of communication. To protect the security of your accounts, we will not send secure information to you via e-mail. For transactions or inquiries requiring the exchange of sensitive information, please contact our Call Center at (800) 531-8456 or send us a secure e-mail within E-Teller.